Setting Up Delivery

Setting Up Delivery

DubLedger's delivery management supports zones, dispatch, driver assignment, and proof-of-delivery capture.

Enabling delivery

1. Go to Settings → Delivery.
2. Toggle Enable Delivery to ON.
3. Configure delivery settings: minimum order, maximum order, delivery fee, and free delivery threshold.

Setting up delivery zones

1. Go to Settings → Delivery → Zones.
2. Click Add Zone.
3. Choose a zone type: Zip Code, City, or Polygon.
4. Set zone-specific settings: minimum order, delivery fee, and estimated time.
5. Click Save Zone.

Zones are checked in order from top to bottom. The first matching zone is used, so place more specific zones above general ones.

Driver management

1. Go to Settings → Employees.
2. Invite or assign a driver role.
3. Set driver availability and assigned zones.
4. Drivers use the mobile-optimized web driver page, not a native app.

Dispatch

• Orders that meet delivery criteria appear on the Order Board.
• Staff can assign orders to drivers.
• Drivers update their status, which feeds ETA updates to the public tracking page.
• Proof of delivery is captured through photos and notes.

What is not included

• There is no native driver mobile app. Drivers use the web driver page on a smartphone browser.
• Customer notifications via SMS or email are not delivered.