Budtender Quick Guide
Essential knowledge for budtenders using the POS.
Budtender Quick Guide
This guide covers what you need to know to use the DubLedger POS as a budtender.
Your first day
Logging in
- Open DubLedger on your tablet or computer.
- Enter your email and password.
- You are now on the main dashboard.
Your permissions
As a budtender, you can:
- Process sales using the POS.
- Search and view products.
- View customer profiles and enter ID numbers manually.
- Apply discounts up to your assigned limit.
- View your own sales performance.
You cannot:
- Void transactions (manager required).
- Add or edit inventory (manager required).
- View all reports (manager required).
- Change system settings (manager required).
Processing a sale
- Press
F2or tap Quick Sale to open the POS. - Tap a category to browse products.
- Tap a product tile to add it to the cart.
- Adjust the quantity if needed.
- Tap the customer area to search or add a customer.
- Enter the customer's ID number manually for age, expiration, and purchase-limit checks.
- Tap Checkout.
- Select Cash and enter the amount tendered.
- Complete the sale.
Keyboard shortcuts
| Key | Action | When to use |
|---|---|---|
| F2 | Open Quick Sale | Start a new transaction |
| F5 | Open Order Board | View pending orders |
| F7 | Apply Discount | Apply a discount to the cart |
| Esc | Close / Cancel | Close modals, cancel actions |
| Ctrl + K | Search Products | Find a product by name |
| Ctrl + D | Search Customers | Find a customer profile |
| Ctrl + Enter | Complete Sale | After selecting payment |
Customer service tips
- Greet every customer and verify their ID before starting the sale.
- Explain purchase limits clearly if the system blocks a sale.
- Offer to add the customer to a profile so future visits are faster.
- Keep the POS screen clean and secure when not in use.