Driver Mobile Web Experience
How drivers use the mobile-optimized web page for deliveries.
Driver Mobile Web Experience
Drivers use a mobile-optimized web page, not a native app. The page is accessible from any smartphone browser.
Getting started
- Open the browser on your smartphone.
- Navigate to the driver page URL provided by your manager.
- Log in with your employee credentials.
- Allow location services when prompted.
Dashboard overview
The driver page shows:
- Current status: Available, On Delivery, Off Duty.
- Active orders assigned to you.
- Next stop and ETA.
Receiving orders
- Orders appear when dispatch assigns them to you.
- Tap an order to view details: customer name, address, items, special instructions, and payment method.
- You can update your status as you progress through the route.
Navigation
- Tap the address to open your preferred navigation app (Google Maps, Waze, Apple Maps).
- Return to the DubLedger driver page to update status.
Status updates
- Picked Up: when you leave the dispensary.
- En Route: when driving to the customer.
- Arrived: when you reach the address.
- Delivered: after handing the order to the customer and capturing proof of delivery.
- Delivery Issue: if you cannot complete the delivery.
Proof of delivery
- Capture a photo of the delivered items or the signature/ID verification.
- Add notes for any issues (e.g., "left with reception", "customer not home").
- The proof is attached to the order record and visible to dispatch.