Customer ID Verification
DubLedger has built-in ID verification to ensure compliance with state regulations. Every customer must be verified before a sale can proceed.
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Scanning IDs
Using a Barcode Scanner
1. Press F3 or tap the ID scan button
2. Scan the 2D barcode (PDF417) on the back of the driver's license
3. The system extracts full name, date of birth, address, ID number, and expiration date
Using the Camera
1. Tap the camera icon in the customer search
2. Position the ID within the frame
3. The system automatically detects and reads the barcode
Manual Entry
1. Tap "Enter Manually" in the customer search
2. Type the ID number, date of birth, ID type, and expiration date
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Verification Checks
The system automatically checks:
Age Verification
- Recreational: Must be 21+
- Medical: Must be 18+ with valid medical card
- The system calculates age from the date of birth
- Sales are blocked if the customer is underage
ID Expiration
- Expired IDs are flagged with a warning
- Some states allow sales with expired IDs under certain conditions
- The system respects your state-specific rules
Medical Card Verification
- For medical patients, the system checks medical card status
- Enter the medical card number and expiration date
- The system verifies the card is valid and not expired
- Medical limits are tracked separately from recreational limits
Purchase Limit Checks
- Daily limit: Maximum grams per day (varies by state)
- Monthly limit: Maximum grams per 30-day rolling period
- The system calculates equivalent grams for all products
- If a limit is exceeded, the sale is blocked
- The budtender can see exactly how much the customer has remaining
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Customer Profiles
Creating a Profile
- When you scan an ID, the system automatically creates a customer profile
- The profile stores personal info, ID details, medical status, purchase history, loyalty points, and preferences
Loyalty Program
- Customers earn points on every purchase
- Points are redeemed automatically at checkout
- Tiers: Standard, Silver, Gold, Platinum
- Each tier has better earning rates and benefits
- View loyalty status in the customer profile
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Privacy and Compliance
- Customer data is encrypted and stored securely
- Access logs track who viewed customer information
- Data retention follows state-specific requirements
- Customers can opt out of marketing communications
- HIPAA-aware handling for medical patient data