Shopper Accounts

Shopper Accounts

Customers can create accounts on your storefront to save addresses, preserve carts, and view order history.

Account features

Order history

• View all past orders with status and details.
• Reorder previous purchases with one tap.
• Track current orders in real time.

Saved addresses

• Store multiple delivery addresses.
• Each address can have delivery instructions (e.g., "Gate code: 1234").
• Set a default address for faster checkout.

Cart persistence

• The cart is saved across sessions and devices.
• Start an order on mobile, finish on desktop.

Loyalty integration

• Loyalty points balance is visible in the account.
• Points are earned on every purchase.
• Points can be applied automatically at checkout.

Account creation

Shopper accounts use email magic-link login (no passwords):

1. Customer enters their email at checkout or in the account section.
2. They receive a login link via email.
3. Clicking the link logs them in securely.
4. The session lasts 30 days.

This approach is:

• More secure than passwords because there are no credentials to steal.
• Faster because there is no password to remember or reset.
• Compliance-friendly because no passwords are stored.

Managing shopper data

Data access

• Owners can view all shopper accounts and their data.
• Managers can view shopper accounts for their assigned locations.
• Budtenders see limited customer information.

Data retention

• Shopper data is retained per business and state requirements.
• Order history is retained for compliance.