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System Requirements

Hardware, software, and network requirements.

System Requirements

Supported devices

Recommended tablets

  • iPad Pro (12.9" or 11")
  • iPad Air (10.9")
  • Samsung Galaxy Tab S9
  • Microsoft Surface Pro

Minimum requirements

  • Screen size: 10 inches recommended
  • RAM: 4GB minimum
  • Storage: 64GB minimum
  • Browser: Chrome, Safari, or Edge (latest version)
  • Internet: 10 Mbps download minimum per device

Network requirements

  • All devices need outbound HTTPS (port 443) and WebSocket (WSS) access.
  • Use a stable Wi-Fi network. A 5 GHz network is recommended for busy retail environments.
  • Latency under 100 ms to the DubLedger origin is recommended for the best POS experience.

Browser settings

  • Keep the browser up to date.
  • Allow cookies and local storage for session management.
  • Do not use private browsing mode for long-running POS sessions, because sessions rely on browser storage.