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Public Delivery Tracking Page

How customers track delivery status with a public link.

Public Delivery Tracking Page

DubLedger provides a public delivery tracking page that customers can open without logging in.

How it works

  1. When a delivery order is created and assigned to a driver, the system generates a tracking token.
  2. The customer receives a tracking URL such as /track/[token].
  3. Opening the URL shows the current order status and driver ETA.

What customers see

  • Order status: current stage such as Confirmed, Preparing, Out for Delivery, or Delivered.
  • Driver ETA: estimated arrival time based on driver status updates.
  • Proof of delivery: photos and notes captured by the driver after delivery.
  • Order details: items and quantities for reference.

Security

  • The tracking token is required to view the page.
  • Customers cannot modify the order or access other orders.
  • Tokens are tied to the delivery order and expire when delivery is complete.

For staff

  • Dispatch and managers can see the same tracking information from the Order Board.
  • Driver status updates are reflected on the tracking page in real time.
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